Privacy Policy

Last updated: January 26th, 2026

We value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, and share personal information when you visit our store, use our website, or otherwise interact with us.

Information We Collect

We collect personal information that you choose to share with us, such as when you:

  • Contact us through our website

  • Sign up for emails or updates

  • Register for events or book appointments

  • Make a purchase or interact with us in-store

This information may include your name, email address, phone number, and details related to your interactions with us.

How We Use Your Information

We use your information to:

  • Respond to questions and requests

  • Communicate with you about products, services, events, and updates

  • Manage appointments, events, and customer relationships

  • Improve our offerings and better serve our community

  • Support our day-to-day business operations

We only use your information in ways that make sense within the context of your relationship with us.

Email and Marketing Communications

If you choose to receive emails from us, we may send you occasional updates, promotions, or information about upcoming events. You can unsubscribe at any time using the link in our emails or by reaching out to us directly.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties when needed to operate our business, manage communications, or support in-store or specialty events we host in collaboration with others. These third parties are only permitted to use your information for the specific purpose it was shared and in a manner consistent with this policy.

Data Security

We take reasonable steps to protect your personal information and use safeguards designed to prevent unauthorized access, use, or disclosure. While no system is completely secure, we work to maintain appropriate protections.

Your Choices and Rights

You are always in control of your information. You may:

  • Opt out of marketing emails at any time

  • Request access to, correction of, or deletion of your personal information by contacting us

We will respond to reasonable requests in accordance with applicable laws.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, we’re happy to help.

The Shepherd + Co.
9 Depot Plz, Bedford Hills, NY 10507
(914)218-3348